Our 90-Day Money-Back Guarantee
At UMM, we stand behind the quality of our pregnancy education courses. We offer a complete 90-day money-back guarantee on all course purchases.

How Our Guarantee Works
90-Day Period
You have 90 full days from your purchase date to request a complete refund. This gives you ample time to go through the course materials and decide if UMM is right for you.

No Questions Asked
We believe in making refunds simple and stress-free. You don't need to provide detailed explanations or justifications for your refund request. If you're not satisfied, we'll process your refund promptly.

Keep Your Access
Even after receiving your refund, you may retain access to the course materials. We believe in supporting every mother's journey, regardless of financial circumstances.

How to Request a Refund
Contact Us
To request a refund, simply email us at: hello@ummlearn.com

Required Information
Please include in your email:

• Your full name.

• Email address used for purchase.

• Date of purchase (if you remember it).

• "Refund Request" in the subject line.
  
  

What Happens Next

• We'll confirm receipt of your request within 1 business day.

• Refunds are processed within 3-5 business days.

• You'll receive confirmation once the refund is complete.
  
  

Refund Processing
Payment Method
Refunds will be issued to the original payment method used for purchase.

Processing Time

• Credit/Debit Cards: 3-5 business days to appear on your statement.

• PayPal: 1-3 business days.

• Bank transfers may take 5-10 business days depending on your bank.
  
  

Currency and Fees

• Refunds are issued in the original currency of purchase.

• We cover all processing fees - you'll receive the full amount you paid.
  
  

Important Notes
Course Access

• You may continue to access course materials even after receiving a refund.

• Community support group access continues.

• All downloaded materials remain yours to keep.
  
  

Technical Issues
If you experience technical difficulties accessing your course, please contact us first at hello@ummlearn.com. We're happy to resolve any access issues before you consider a refund.

After 90 Days
While our formal guarantee period is 90 days, we understand that circumstances can be unique. If you have exceptional circumstances beyond the 90-day period, please contact us. We review each situation individually and may offer solutions on a case-by-case basis.Fraudulent Purchases
In cases of unauthorized or fraudulent purchases, we will work with you to resolve the situation immediately, regardless of time limits. Please contact us as soon as you become aware of any unauthorized charges.

Contact for Questions
If you have any questions about our refund policy or need assistance with a refund request:
Email: hello@ummlearn.com
We typically respond to refund inquiries within 1 business day and aim to make the process as smooth as possible.

Changes to This Policy
We may update this refund policy from time to time. Any changes will be posted on our website with an updated "Last Updated" date. Changes will not affect refund rights for purchases made before the policy update.

This refund policy applies to all purchases made through www.ummlearn.com and is effective as of 28th August.